Cookie Policy
- PURPOSE
This Cookie Policy describes how Turismo Travels L.L.C (“Company”, “we”, “our”, or “us”) uses cookies and similar tracking technologies when individuals access or use the website eta.travel (the “Website”) and its services. The Website provides travel authorization assistance services, including support in preparing and submitting Electronic Travel Authorization (ETA), visa, and similar travel authorization applications to relevant government authorities.
Cookies and similar technologies may be used to collect, store, and process information related to your use of the Website. This information may include personal data such as identifiers, contact information, preferences, and usage patterns, in accordance with our Privacy Policy.
The Company operates as an independent private service provider and is not affiliated with, endorsed by, or acting on behalf of any government authority. Decisions regarding visa or travel authorization approvals are made solely by the relevant governmental authorities.
This Policy applies to individuals accessing the Website from the United States, the European Union, and other jurisdictions worldwide. We aim to process any data collected via cookies in compliance with applicable privacy and data protection laws, including GDPR where applicable.
By continuing to use the Website, users acknowledge that they have read and understood this Cookie Policy and consent to our use of cookies and similar technologies as described herein.
2. WHAT ARE COOKIES?
A cookie is a small text file that a website stores on your computer, tablet, or smartphone when you visit the Site. Cookies may contain a unique identifier and may remain on your device for the duration of your session (session cookies) or for a longer, defined period (persistent cookies).
Cookies may collect information about your preferences and actions on the Site, but do not inherently include sensitive personal data unless voluntarily provided. We use cookies in accordance with GDPR and other applicable privacy laws.
3. WHY WE USE COOKIES
We use cookies for the following purposes:
|
Purpose |
Example |
|---|---|
|
Strictly necessary |
Keep you logged in during form submissions, applications, or account creation; maintain secure sessions. |
|
Functionality & preferences |
Store language selection, currency, or other display preferences so the Site looks the same on your next visit. |
|
Performance & analytics |
Measure traffic, analyze user behavior on pages, forms, dashboards, and marketing content (e.g., Google Analytics, Microsoft Clarity). |
|
Security |
Detect repeated failed log-in attempts or suspicious activity to protect your account and data. |
|
Third-party services |
Display interactive content such as maps, embedded videos, or partner referral links for visa/ETA applications. |
We do not sell cookie-derived information. Cookies may be shared only with trusted third parties as described in this Policy or when required by law.
4. COOKIES WE SET
|
Category |
Cookie |
Typical Lifespan |
Purpose |
|---|---|---|---|
|
Strictly necessary |
eta_session |
Session |
Keeps you logged in and routes requests correctly. |
|
Strictly necessary |
csrf_token |
Session |
Protects forms and API calls from cross-site request forgery. |
|
Functionality |
eta_pref_lang |
1 year |
Saves language preference. |
|
Analytics (1st-party) |
_ga, _gid, _gat |
1 day – 2 years |
Google Analytics: counts visits, traffic sources, and performance. |
|
Third-party |
referral_click |
30 days |
Records clicks on referral links to partner services. |
Note: Actual cookie names may change as we update our Site. We will maintain this table to reflect current usage.
5. THIRD-PARTY COOKIES AND REFERRAL LINKS
Some pages include content or links from trusted third parties (e.g., partner travel or visa service providers). Interacting with such content may allow these third parties to set cookies over which we have no direct control.
Referral fees may apply if you register or complete transactions through these links. These referral cookies do not affect the independence of our services or analysis.
All third-party cookies are subject to the respective third party’s privacy policies.
6. COOKIE CONSENT AND MANAGEMENT
Where required by law, non-essential cookies (analytics, functionality, marketing) will only be set after you provide explicit consent via the cookie banner or consent management tool.
You may:
-
Accept all cookies
-
Reject non-essential cookies
-
Customize your preferences
You may also withdraw or modify consent at any time through the cookie settings on the Site.
Most browsers allow you to manage cookies, including:
-
Viewing which cookies are stored
-
Deleting existing cookies
-
Blocking all or selected cookies
-
Receiving a warning before cookies are stored
Disabling essential cookies may affect Site functionality, including login, form submission, and application processes.
7. DATA PROTECTION
Cookies may collect personal data in limited circumstances. This data is processed in accordance with our Privacy Policy and applicable laws, including GDPR.
Data collected via cookies may be stored or processed in data centers in the USA, EU, and UAE as necessary to provide services.
Users have the right to access, correct, delete, restrict, or object to the processing of personal data collected through cookies. Requests can be made via the contact details provided below.
8. UPDATES TO THIS POLICY
The Company reserves the right to update this Cookie Policy from time to time to reflect changes in legal requirements, operational practices, or service improvements. Updated versions will be published on the Website with the revised effective date.
8. RELATIONSHIP WITH OTHER POLICIES AND TERMS
This Cookie Policy forms part of the legal framework governing the use of the Website together with the Terms and Conditions and any other policies or notices published on the Website.
In the event of any inconsistency or contradiction between this Cookie Policy and the Terms and Conditions of the Website, the provisions of the Terms and Conditions shall prevail, unless expressly stated otherwise in this Cookie Policy or in another policy published by the Company.
13. CONTACT US
For questions regarding this Cookie Policy or your rights, users may contact:
Turismo Travels